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Privacy policy

We recognize that an individual’s right to privacy is an essential issue. We understand the importance of maintaining anonymity and protecting personal information in our care and control. Our relationships with those that use our services and products is founded on trust and we are committed to maintaining this trust.

Our commitment to privacy

For these reasons, our privacy policy provides all the safeguards as standardized in the Personal Information Protection and Electronic Documents Act, 2001, c. 5 (the “PIPEDA”). This privacy policy is our guarantee that we will maintain the confidentiality and privacy of the personal information entrusted to us.

Our privacy policy explains:

  • What information we collect, and why we collect it
  • How we use that information

Information we collect

This privacy policy applies to all the services offered by Eternity’s Touch, Inc. The types of personal information that we collect may include, but is not limited to:

  • Name
  • Address
  • Email address
  • IP address
  • Employment information
  • Biometric data

How we use personal information

Eternity’s Touch, Inc. collects and uses your personal information that you provide about yourself to:

  • Enable secure access to your personal or company account;
  • Send you information that you request;
  • Send to someone else information that you request;
  • Send you marketing communications;
  • Fulfill orders and deliver them accordingly;
  • Archiving for future order requests

Eternity’s Touch, Inc. does not share this information with outside parties except to the extent necessary to deliver our services and products.

Eternity’s Touch, Inc. uses return email address to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Eternity’s Touch, Inc. may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise, or defend its legal rights.

Finally, Eternity’s Touch, Inc. will never sell or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

This Privacy Policy will not apply to the collection, use, or disclosure of the following information:

  • Personal Information that is aggregated in such a manner that it cannot be connected to a person; therefore any personal information that has been anonymized will not fall under the protection of PIPEDA;
  • Personal information consisting of the name, address, and telephone number of a subscriber that appears in a telephone directory that is available to the public, where the subscriber can refuse to have the personal information appear in the directory.
  • The name, title, business address, or telephone number of an employee of Eternity’s Touch, Inc.
  • Information that is publicly available and is specified by regulation pursuant to the PIPEDA.


Eternity's Touch, Inc. websites use persistent cookies within visiting browsers to enable the functions of the website and for tracking performance. Specifically, cookies are used the following ways:

  • Preserving and expiring visitor sessions on the site (e.g. preserving data between steps of a process; and ending the session after a period of inactivity)
  • Storing font size preferences on the site
  • Enabling web analytic tools (such as Google Analytics see below)

Cookies are used anonymously and without storing Personally Identifiable Information (PII). Visitors that wish to opt-out of cookies should review the help documentation for their browser software to decline or selectively decline cookies. Note that declining cookies may adversely impact site performance.

Google Analytics

This website uses Google Analytics to track performance. Google Analytics uses persistent cookies to track visitor sessions, visitors across multiple sessions, and referral sources to our sites. We also track the performance of promotional links to our site using Google Analytics. In compliance with the Google Analytics Terms of Service, at no time is personally identifiable information (PII) passed to Google Analytics. Note that Google Analytics stores its data within the United States of America and is subject to US laws. We use this data to understand site performance to serve you better. Those wishing to opt out of Google Analytics data collection should use the Google Analytics Opt-out Browser Add-on. You can opt out of our site's Customer Experience Improvement Program using the opt-out tool located at the bottom of this page.

Securing your data

Eternity’s Touch, Inc. takes every reasonable technical and organizational precaution to prevent the loss, misuse, or alteration of your personal information both online, on reputable secure servers, and off-line.


We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint and follow up to resolve the issue.

Notification of changes

Any updates to this Privacy Policy will be made available on our website so users are consistently aware of what information we collect, how it is used, and under circumstances, if any, how we disclose it.

You should check the website occasionally to ensure you are familiar with any changes. We will use information in accordance with the privacy policy under which the information was collected.


This website contains links to other sites. Please be aware that Eternity’s Touch, Inc. is not responsible for the privacy policies or practices of any third party.

Eternity’s Touch, Inc. encourages site visitors to be aware when they leave our site to review the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies solely to information collected by Eternity’s Touch, Inc. website, apps, and services.

How to contact Eternity's Touch, Inc.

Should you have any questions or concerns about this privacy policy or Eternity’s Touch, Inc.’s treatment of your personal information, please get in touch with our Privacy Officer by email at, or by telephone +1 (226) 798-4838.

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We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.